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Valentine Caron

Valentine Caron

Bayonne

What would you like to repair or clean?

Bags
Bags

No commitment. You won’t have to pay until you accept an offer.

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Story

With 9 years of experience in leather craftsmanship, I trained through the Compagnons du Devoir’s Tour de France program. I then developed my expertise at renowned luxury leather goods houses, including Hermès, Chanel, and Louis Vuitton, as well as in artisan workshops.

These experiences have given me a comprehensive understanding of a product’s lifecycle, from design and manufacturing to development and repair. This knowledge allows me to approach every repair with precision, taking into account the materials, finishes, and craftsmanship specific to each item.

I place great importance on the quality of my work, prioritizing careful craftsmanship, durability, and respect for the original product.

Every repair is carefully assessed to provide a solution tailored to your item’s needs and help you enjoy it for as long as possible.

You can trust me with your leather goods. I put my expertise and commitment to quality into every restoration.

Every order is unique and accurate pricing will depend on your repair needs

Get a free quote

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Frequently asked questions

Frequently asked questions about Valentine Caron

Our artisans are located throughout France, from Brittany to Occitania, ensuring access to their expertise nationwide. We prioritize local expertise while guaranteeing national coverage.

We repair clothing, shoes, bags, and small leather goods.

We recommend making a separate request for each item you want to renovate. Each item may require specific expertise or a different craftsman. However, if you submit three or more items for renovation, we will deliver them to you at no extra charge!

All our repairs are guaranteed for 30 days from delivery. This warranty covers any defects in the work done. If a problem arises during this period, we will address it at no extra cost.

To join the Tingit network and offer your repair services, please complete the service partner form here.

We are available on our website via chat and by email at hello@tingit.com from Monday to Friday, 9 AM to 6 PM.

If you have any questions about your repair, please contact the artisan in charge of your repair directly via chat.

We accept credit card payments, which are processed securely through Stripe.

If you require an urgent repair, please specify this at the time of your request. Our artisan will let you know if this is feasible.

After accepting the quote and completing the payment, you will receive a shipping label to send your parcel to the artisan. We currently partner with Chronopost for shipments.

Please allow 7 to 10 days for standard repairs. The repair time will be detailed in your repair offer.

Please pack your items carefully in a suitable parcel. We advise you to avoid overloading the parcel and to use durable materials for optimal protection against shocks and bad weather.

View our estimated prices here. After reviewing your request, our artisan will provide the most suitable offer for you.

Since Tingit operates as a marketplace, we do not offer repair services in-store at this time.

To get a quote, fill out the form here, or request one directly from your favourite artisan on the Partners page.

Our repair partners are rigorously selected artisans from across France, including cobblers, leatherworkers, and seamstresses. We meticulously vet their certifications, experience, and customer testimonials to ensure a network of trusted professionals providing the highest quality repairs.‍

You can find out more here: https://www.tingit.fr/en/our-partners

Tingit is a fashion repair marketplace connecting customers with artisanal seamstresses, shoemakers, and leatherworkers across France. Our streamlined 4-step process makes repair easy:‍

  1. Upload photos or a short video of your item.
  2. Receive offers from our craftsmen. You can choose the one you prefer and pay securely online.
  3. Drop off your item at your nearest relay point.
  4. Collect your repaired item.

You will receive email updates at each stage of the repair process: item receipt, repair start, shipment (with tracking number), and parcel arrival.

Our service partners adhere to strict quality control, ensuring meticulous attention to detail: no glue residue, thoroughly cleaned surfaces, even color application, and perfectly aligned seams. Repairs are precise and discreet, preserving the original appearance.‍

Before-and-after photos and videos are reviewed to guarantee that restoration and cleaning meet the highest standards. What's more, all repairs come with a 30-day guarantee, giving you peace of mind and total confidence in our service quality.

Repair offers are valid for 14 days. To reactivate an offer, contact us at hello@tingit.com.